Senior Customer Marketing Manager - Remote

Overview

Udacity is now an Accenture company, and exciting things are happening! 🚀 We are on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey.

In Short

• Seeking an Enterprise Customer Marketer to build and scale programs showcasing customer impact.
• Turn customer stories and outcomes into powerful content and campaigns.
• Collaborate with Customer Success, Sales, Product, and Marketing teams.
• Identify and cultivate strong relationships with enterprise customers.
• Create customer success stories, case studies, and testimonials.
• Design and execute marketing campaigns to drive adoption and retention.
• Partner with Sales and Customer Success to deliver customer-facing content.
• Gather feedback and data to highlight customer outcomes.
• Collaborate to influence product roadmap and thought leadership content.
• Remote role requiring authorization to work in the USA.

Requirements

• 3+ years of experience in customer marketing or B2B marketing.
• Excellent storytelling, writing, and presentation skills.
• Experience working with Sales and Customer Success teams.
• Familiarity with marketing automation tools (e.g., Marketo, Salesforce).
• Strong project management skills and attention to detail.

Benefits

• Flexible work from home opportunities.
• Flexible working hours.
• Paid time off.
• Comprehensive medical insurance coverage.
• Access to wellness resources.
• Quarterly wellness day off.
• Personalized career development.
• Unlimited access to Udacity Nanodegrees.