Senior Manager, Customer Marketing - Remote

Overview

EcoVadis is seeking a Senior Manager of Customer Marketing to enhance customer engagement and drive revenue expansion through innovative marketing strategies.

In Short

• Own and optimize customer lifecycle strategy.
• Identify cross-sell opportunities across products.
• Enhance customer retention and product adoption.
• Collaborate with cross-functional teams.
• Leverage AI tools for personalized engagement.
• Design data-driven marketing campaigns.
• Analyze performance metrics to refine strategies.
• Develop a comprehensive customer contact strategy.
• Support sales teams with marketing toolkits.
• Foster strong customer relationships through communication.

Requirements

• Bachelor’s degree in Marketing or related field; MBA preferred.
• 5+ years of experience in customer marketing, preferably in B2B SaaS.
• Proven track record in executing successful marketing programs.
• Strong analytical skills for data-driven decision making.
• Experience with marketing automation platforms and CRM tools.
• Excellent communication and collaboration skills.
• Passion for innovation and exceptional customer experiences.
• Ability to adapt in a fast-paced environment.

Benefits

• Support with office and IT equipment.
• Flexible working hours.
• Wellness allowance for mental and physical wellbeing.
• Access to professional mental health support.
• Referral bonus policy.
• Learning and development opportunities.
• Community involvement and sustainability events.
• Hybrid work organization.
• Remote work from abroad policy.
• Paid volunteer days and personal days.