Implementation Consultant - Remote

Overview

The Implementation Consultant at Samsara will be responsible for helping customers deploy and adopt IoT solutions for their fleet and industrial assets, ensuring a successful customer relationship and providing ongoing support.

In Short

• Work with strategic customers to ensure successful deployment of IoT solutions.
• Manage customer relationships throughout the lifecycle: onboarding, adoption, advocacy, and renewal.
• Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product teams.
• Conduct training sessions and assist customers in understanding the technology.
• Track implementation progress and ensure customer satisfaction.
• Provide consultative support to help customers achieve their business goals.
• Champion Samsara’s cultural principles as the company scales globally.
• Be part of a high-caliber team that supports and celebrates each other.
• Opportunity for rapid career development in a growing company.
• Impact industries that are crucial for the global economy.

Requirements

• 2+ years of experience in Customer Success, account management, or consulting role.
• Fluency in French is required.
• Experience with technical products and SaaS solutions.
• Strong consultative skills and experience in end-to-end system implementations.
• Solutions-oriented with excellent problem-solving skills.
• Passion for customer success and initiative in a fast-paced environment.
• Bachelor’s degree from a 4-year institution.

Benefits

• Competitive total compensation package.
• Remote and flexible working options.
• Health benefits and additional perks.
• Opportunities for career growth and development.