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Enterprise Implementation Consultant - Remote

Posted 17 hours ago
Customer Service
Full Time
Worldwide
$96,050 - $124,300 CAD/year

Overview

As an Enterprise Implementation Consultant at Samsara, you will be part of a team that helps enterprise customers deploy and adopt IoT solutions for their fleet and industrial assets, ensuring they gain business value from the products.

In Short

  • Join the Enterprise Customer Success team at Samsara.
  • Help customers deploy IoT solutions for their operations.
  • Own customer relationships post-sales to ensure successful deployments.
  • Work cross-functionally with Sales, Support, and Product teams.
  • Exceptional customer-facing communication skills required.
  • Role involves travel to customer sites up to 50% of the time.
  • 4+ years of experience in Customer Success or account management preferred.
  • Experience with technical products is necessary.
  • Solutions-oriented with strong problem-solving skills.
  • Competitive salary and benefits package offered.

Requirements

  • 4+ years in a senior Customer Success or account management role.
  • Experience in Enterprise SaaS preferred.
  • Strong communication and consultative skills.
  • Ability to manage priorities and work under pressure.
  • Bachelor’s degree from a 4-year institution.

Benefits

  • Competitive total compensation package.
  • Employee-led remote and flexible working options.
  • Health benefits included.
  • Opportunities for career growth in a fast-paced environment.
  • Supportive and inclusive work culture.
Samsara logo

Samsara

Samsara (NYSE: IOT) is a leading innovator in the Connected Operations™ Cloud, providing a platform that empowers organizations reliant on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational improvements. With a focus on enhancing safety, efficiency, and sustainability across critical industries such as agriculture, construction, transportation, and manufacturing, Samsara is at the forefront of digital transformation. The company boasts a diverse range of product solutions, including Video-Based Safety, Vehicle Telematics, and Equipment Monitoring, and is committed to fostering a collaborative and inclusive work environment that values growth and customer success.

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