Project Manager - Retail Network Services - Remote

Overview

The Retail Network team is on a mission to grow and scale the world’s most trusted, open, and complete product data network. As a Project Manager, you’ll play an instrumental role on the Retail Network Services team by driving the successful delivery of packaged and custom implementation engagements and managing all aspects of the customer’s experience.

In Short

• Manage all aspects of implementation projects for both packaged and custom configuration and/or integration services for mostly enterprise customers.
• Ensure all project records and artifacts reflect customer goals and project scope, as well as updated progress and status.
• Develop an understanding of the Salsify product and our packaged and custom solutions/deliverables.
• Use a streamlined, productive approach with customers to deliver valuable, sustainable solutions.
• Report on project status to relevant stakeholders both internally and externally.
• Identify conflict and/or change with the customer and collaborate with management to drive resolution.
• Communicate opportunities for additional or different services.
• Collaborate with cross-functional teams across Salsify.
• Continuously assess operational opportunities and drive efficiency improvements.

Requirements

• 3+ years of project management experience in customer-facing, problem-solving positions.
• Ability to maintain command over a higher volume of variably-sized projects.
• Solid project management competencies and behaviors.
• Curiosity to learn about new businesses and industries.
• Foster great relationships with internal teams and external customers.
• Comfortable navigating projects through all stages of their lifecycle.

Benefits

• Competitive and equitable pay based on market rates.
• Performance and proficiency-based compensation.
• Equity in the form of stock options.
• Health & medical benefits, flexible spending accounts, flexible PTO.