Service Manager/Project Manager - Remote

Overview

The Triathlon Group, part of the Sunlight Group, is a leading global provider of battery systems, chargers, and energy management solutions for industrial applications. With over 1,600 employees across three continents, we enable reliable and efficient processes for our industrial customers, particularly in intralogistics, through innovative products based on lead-acid and lithium-ion technology.

In Short

• Lead and manage the standardization of service operations and tools within the group.
• Develop and implement service management strategies, policies, and procedures.
• Coordinate and monitor service projects from initiation to completion.
• Collaborate with various departments to identify service improvement opportunities.
• Monitor and analyze service performance metrics and create regular reports for management.
• Ensure compliance with industry standards and regulations.
• Act as the main point of contact for service-related inquiries and escalations.

Requirements

• Experience in service management and project management.
• Strong leadership and organizational skills.
• Ability to work collaboratively across departments.
• Excellent analytical and reporting skills.
• Knowledge of industry standards and regulations.

Benefits

• Opportunities for personal development and learning.
• Agile working methods and a supportive team environment.
• Inclusive and equitable workplace culture.