Lead Developer Documentation Specialist – Data Cloud - Remote

Overview

The Lead Developer Documentation Specialist will create and maintain developer-focused documentation for Data Cloud, collaborating with cross-functional teams to ensure clarity and accuracy.

In Short

• Create and maintain developer documentation for Data Cloud.
• Collaborate with developers, product managers, and subject matter experts.
• Use AI tools for content creation and review.
• Adapt to changing priorities and meet tight deadlines.
• Ensure documentation meets customer needs effectively.
• 5+ years of professional writing experience required.
• Strong communication skills are essential.
• Experience with Agile development processes preferred.
• Familiarity with source control software like Git is a plus.
• Knowledge of Salesforce ecosystem is beneficial.

Requirements

• 5+ years of professional writing with a focus on developer documentation.
• Strong ability to explain complex concepts.
• Experience using AI tools for content creation.
• Excellent communication skills.
• Growth mindset and adaptability.
• Collaborative work experience in a fast-paced environment.
• Familiarity with XML-based authoring tools like Oxygen.
• Knowledge of DITA and structured authoring methodologies.
• Understanding of Agile processes.
• Knowledge of Salesforce and its ecosystem.

Benefits

• Time off programs.
• Medical, dental, and vision coverage.
• Mental health support.
• Paid parental leave.
• Life and disability insurance.
• 401(k) plan.
• Employee stock purchasing program.
• Support for work-life balance.
• Opportunities for career growth.
• Inclusive workplace culture.