Cloud Documentation Specialist - Remote

Overview

The Cloud Documentation Specialist is a vital member of the Public Sector Program Management team, responsible for delivering exceptional customer satisfaction through high-quality technical documentation for cloud-based products and services.

In Short

• Develop and maintain technical documentation for cloud products.
• Collaborate with subject matter experts to translate complex concepts.
• Stay updated on cloud technologies and best practices.
• Write and edit documentation focusing on clarity and accuracy.
• Organize information for different target audiences.
• Create code samples and configuration examples.
• Review existing documentation for improvements.
• Enhance documentation processes and tools.
• Assist in developing training materials and tutorials.
• Ensure documentation meets security and compliance requirements.

Requirements

• Bachelor's degree or equivalent experience in a related field.
• 4 years of experience in technical writing, especially in cloud.
• US Citizenship required.
• Strong knowledge of cloud practices and security.
• Experience with cloud platforms like AWS, Azure, or Google Cloud.
• Proficient in documentation tools and content management systems.
• Excellent writing and editing skills.
• Ability to manage multiple projects and deadlines.
• Good collaboration and communication skills.
• Familiarity with agile methodologies is a plus.

Benefits

• Opportunity to work in a dynamic environment.
• Engagement with cutting-edge cloud technologies.
• Collaboration with cross-functional teams.
• Professional development opportunities.
• Flexible work schedule.