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Senior Manager of Customer Marketing - Remote

Posted 5 days ago
Marketing
Full Time
USA

Overview

SafetyChain Software is looking for a Senior Manager of Customer Marketing to lead high-impact programs that engage our enterprise customers throughout their lifecycle—from onboarding and adoption to expansion and advocacy. This is a high-visibility, hands-on role that supports strategic revenue growth across new logo acceleration, customer expansion, and retention.

In Short

  • Lead customer lifecycle campaigns to drive adoption and satisfaction.
  • Partner with Sales and Customer Success for targeted campaigns.
  • Align marketing programs with revenue goals and metrics.
  • Develop customer stories and manage advocacy initiatives.
  • Co-lead annual Customer Summit and Executive Customer Advisory Board initiatives.
  • Execute campaigns that enhance customer engagement and upsell opportunities.
  • Track metrics to measure the impact of marketing on revenue.
  • Collaborate cross-functionally with Sales, CS, and Product teams.
  • Utilize tools like Salesforce and marketing automation platforms.
  • Foster a culture of

S.C

Safety Chain

SafetyChain Software is a rapidly growing B2B SaaS company headquartered in Novato, CA, specializing in a Plant Management Platform that enhances manufacturing processes by improving yield, maximizing productivity, and ensuring compliance. With a diverse and passionate team primarily working remotely, SafetyChain combines the agility of a start-up with the stability of an established software provider. Their solutions are utilized by numerous well-known brands, and the company fosters a culture of 'Help and Hustle,' promoting a dynamic and supportive work environment focused on customer success and innovation.

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