Implementation Manager - Remote

Overview

The Implementation Manager at Rundoo will oversee the entire implementation process for clients, ensuring a seamless transition to the company's technology solutions while building strong relationships.

In Short

• Manage the complete implementation process from sign-up to client support.
• Develop deep client relationships to understand their needs.
• Collaborate with sales and customer success teams for smooth transitions.
• Communicate effectively with clients to address challenges.
• Ensure high levels of client satisfaction throughout the onboarding process.
• Utilize problem-solving skills to troubleshoot implementation issues.
• Maintain attention to detail in project management tasks.
• Adapt to dynamic environments and shifting priorities.
• Possess a valid U.S. driver's license for potential client visits.
• Experience in related industries is a plus.

Requirements

• Strong communication skills with a consultative approach.
• Proven project management experience.
• Ability to proactively solve problems for clients.
• Detail-oriented mindset.
• Valid U.S. driver’s license.

Benefits

• Full medical, dental, and vision coverage.
• 401k with Betterment.
• Unlimited PTO with 10 paid holidays.
• In-office gym facilities.
• Daily team lunches.
• Access to learning materials and audiobook subscriptions.