Staff Conversational Designer - Remote

Overview

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

In Short

• We’re shaping the future of mental health care with AI-enabled experiences.
• Seeking a Conversational Designer to establish AI-powered patient experiences.
• Focus on building design frameworks and reviewing model outputs.
• Collaborate with product managers, engineers, and clinical experts.
• Opportunity to define how conversational AI can transform patient care.
• 5+ years of experience in conversation design or related roles required.
• Strong portfolio demonstrating problem-solving through conversational interfaces.
• Excellent written and verbal communication skills are essential.
• 100% remote work environment for US-based employees.
• Attractive pay and comprehensive health benefits offered.

Requirements

• 5+ years of experience in conversation design, UX writing, or related roles.
• Proven ability to design and test conversational flows for AI products.
• Experience collaborating with cross-functional teams.
• Strong portfolio demonstrating clear problem-solving.
• Excellent communication skills with sensitivity to tone and clarity.

Benefits

• 100% remote work environment supporting work-life balance.
• Attractive pay and benefits with full transparency of pay ranges.
• Comprehensive health benefits including medical, dental, and vision.
• 401(k) plan access for future savings.
• Generous time-off policies including company-wide shutdown weeks.
• Paid parental leave for all parents.
• Employee Assistance Program for mental and physical health support.
• New hire home office stipend for workspace setup.
• Quarterly department stipend for team-building activities.
• Wellness events and community groups for employee engagement.