Sr. Operations Analytics Manager - Remote

Overview

This role will be the analytical engine behind how Rula understands, monitors, and improves its billing and account experience, financial performance and customer service.

In Short

• 7+ years of related professional experience in analytics or data science-focused role.
• 2+ years of experience focusing on financial analytics and/or firm-level operations analysis.
• Demonstrated ability to work with non-technical cross-functional stakeholders.
• Deep understanding of financial metrics and operational metrics.
• Expert-level proficiency in Python and/or SQL.
• Familiarity with data visualization tools like Looker, Tableau, or Hex.
• Experience within a fast-paced, high-growth startup environment.
• Ability to connect analytics insights to business strategy.
• Prior experience in healthcare or financial services operations is preferred.
• Support for mental health and well-being is emphasized.

Requirements

• 7+ years of related professional experience in analytics or data science-focused role.
• 2+ years of experience focusing on financial analytics and/or firm-level operations analysis.
• Demonstrated ability to work with non-technical cross-functional stakeholders.
• Deep understanding of financial metrics and operational metrics.
• Expert-level proficiency in Python and/or SQL.
• Familiarity with data visualization tools like Looker, Tableau, or Hex.
• Experience within a fast-paced, high-growth startup environment.
• Ability to connect analytics insights to business strategy.
• Prior experience in healthcare or financial services operations is preferred.
• Support for mental health and well-being is emphasized.

Benefits

• 100% remote work environment.
• Attractive pay and benefits with full transparency of pay ranges.
• Comprehensive health benefits including medical, dental, vision, and life insurance.
• 401(k) plan access.
• Generous time-off policies including company-wide shutdown weeks.
• Paid parental leave available for all parents.
• Employee Assistance Program (EAP) for mental and physical health support.
• New hire home office stipend.
• Quarterly department stipend for team-building activities.
• Community and employee resource groups for inclusion and belonging.