Veterinary Account Manager - Remote

Overview

The Veterinary Account Manager at Roo will play a crucial role in supporting and growing relationships with veterinary professionals and hospitals, ensuring high engagement with the platform.

In Short

• Support core vet users on the platform.
• Assist veterinarians in fulfilling shifts based on preferences.
• Grow shift volume for full-time relief vets.
• Manage user inquiries and ensure satisfaction.
• Plan and host dinners with top veterinarians.
• Utilize CRM tools for tracking progress.
• Proactively address user issues.
• Work collaboratively with remote team members.
• Occasional travel for conferences and events.
• Positive attitude and proactive approach required.

Requirements

• Expert relationship-building skills.
• Strong sales experience.
• Proficiency in data analysis.
• Experience with Hubspot and Zendesk.
• Ability to manage multiple tasks efficiently.
• Experience in startup or high-growth environments preferred.
• Knowledge of veterinary hospitals is a plus.
• Strong communication skills.
• Ability to understand business needs.
• Willingness to travel occasionally.

Benefits

• Accelerated growth and learning potential.
• Home office setup stipend.
• Comprehensive health benefits.
• 401K plan.
• Unlimited paid time off.
• Paid maternity/paternity leave.
• Birthday and anniversary gifts.
• Opportunities for domestic travel.