Care Coordinator - Remote

Overview

Rockstar is recruiting for a fast-growing digital health company dedicated to revolutionizing mental health care for older adults. Our client is addressing one of the fastest-growing and most underserved healthcare segments in America, with a mission to ensure every senior has seamless access to compassionate, effective, and personalized mental health care. The team is passionate about redefining the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.

In Short

• A full-time remote Care Coordinator is being sought to serve as the first voice a patient—or their family—hears when reaching out for care.
• The Care Coordinator will guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism.
• This role is a unique blend of patient support, care coordination, and emotional guidance.
• The Care Coordinator will help patients navigate the journey into care, from matching with the right therapist to ensuring they feel confident and understood.
• Ideal for someone who thrives at the intersection of empathy and execution.
• Especially well-suited for someone with an interest in psychology or mental health.
• Empathetic and clear communicator, highly organized, and detail-oriented.
• Comfortable learning tools like Google Workspace, EHR platforms, or CRMs.
• Opportunity to help bring life-changing care to a population that’s often overlooked.
• Enjoy the flexibility of remote work while being part of a collaborative team.

Requirements

• Empathetic and clear communicator.
• Highly organized and detail-oriented.
• Tech-comfortable and quick to learn new software.
• Mission-aligned and eager to improve care for older adults.
• Experience in healthcare, customer service, or administrative support is welcome but not required.

Benefits

• Mission with impact.
• Remote-first team.
• Growth and ownership opportunities.
• Make a positive impact every day.