Learning System Specialist - Remote

Overview

Join a leading fintech company that’s democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

With growth as the top priority...

The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

In Short

• Own daily administration of the LMS, including user group structures, complex assignment logic, troubleshooting, and system permissions
• Manage enterprise-level training assignments, including dynamic rules and automated workflows
• Conduct regular audits to ensure data accuracy, completion tracking, and compliance alignment
• Lead quarterly and annual reviews of training programs to measure completion, effectiveness, and engagement
• Build dashboards and visualizations (e.g., in Sana, Looker) to share out key metrics
• Respond to timely leadership and regulatory reporting needs with curated insights
• Deliver a year-end analysis of NPS and other key learning data, highlighting trends and actionable recommendations
• Support SEV (Severity Incident) responses with timely data and reporting
• Maintain and evolve SOPs for learning systems and data processes
• Partner with CorpEng and cross-functional teams to support integrations between the LMS, Workday, and the data lake

Requirements

• 5+ years of experience in LMS administration, learning operations, data analytics, HRIS/People analytics, or a related field
• Deep knowledge of LMS platforms and their capabilities (experience with Sana is a plus)
• Strong technical acumen and attention to detail
• Proven ability to build and maintain complex assignment rules and automation logic
• Knowledge of UX principles to present data effectively for leaders and learners.
• Proven experience reporting on training impact and ROI, with a strong understanding of training evaluation models (e.g., Kirkpatrick)
• Develop and maintain automated integration processes pulling from our Data Lake and LMS to meet stakeholder needs
• Process-minded with a knack for documentation and continuous improvement
• Strong program management skills and a collaborative, proactive approach
• Reliable, detail-oriented, and comfortable working cross-functionally while owning your domain

Benefits

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits