Learning Specialist - Remote

Overview

As a Learning Specialist at Hopper, you will design, develop, and implement learning strategies and content to enhance the performance of the Service Optimization team.

In Short

• Design and develop learning strategies and courses.
• Implement training programs for the Service Optimization team.
• Work directly with stakeholders to deliver relevant training.
• Focus on instructional design and online course maintenance.
• Improve onboarding programs and upskilling efforts.
• Collaborate with a training team to guide employee growth.
• Utilize tools like Guru for course development.
• Engage in virtual and asynchronous learning methods.
• Assume ownership of a specific training vertical.
• Help agents reach peak performance through effective training.

Requirements

• Experience in instructional design.
• Strong understanding of learning strategies.
• Ability to develop online courses.
• Excellent communication skills.
• Experience in training development.
• Ability to work with diverse teams.
• Proficiency in using learning management systems.
• Strong organizational skills.
• Ability to analyze training needs.
• Experience in onboarding and upskilling programs.

Benefits

• Opportunity to work with a global team.
• Access to continuous learning and development.
• Flexible working environment.
• Supportive training team.
• Engagement in innovative training methods.
• Career growth opportunities.
• Work-life balance initiatives.
• Competitive compensation.
• Health and wellness programs.
• Inclusive company culture.