Learning Specialist - Remote

Overview

As a Learning Specialist at Hopper, you will design, develop, and implement learning strategies and content to enhance the performance of the Service Optimization team.

In Short

• Design and develop learning strategies and courses.
• Implement training programs for the Service Optimization team.
• Work directly with stakeholders to deliver relevant training.
• Focus on instructional design and online course maintenance.
• Improve onboarding programs and upskilling efforts.
• Collaborate with a training team to guide employee growth.
• Utilize platforms like Guru for course development.
• Engage in virtual and asynchronous learning methods.
• Assume ownership of a specific vertical within the team.
• Ensure training is timely and meaningful for agents.

Requirements

• Experience in instructional design.
• Strong understanding of learning strategies.
• Ability to develop online courses.
• Excellent communication skills.
• Experience in training development.
• Ability to work with diverse teams.
• Proficiency in using learning management systems.
• Strong organizational skills.
• Ability to analyze training effectiveness.
• Passion for employee development.

Benefits

• Opportunity to work in a global team.
• Access to continuous learning and development.
• Flexible working hours.
• Supportive work environment.
• Potential for career advancement.
• Engagement with a superstar training team.
• Work remotely from anywhere.
• Competitive salary and benefits.
• Innovative company culture.
• Focus on employee growth and success.