Senior Director - Commerce Partner Success - Remote

Overview

This role involves leading the commerce partner strategy and ensuring the long-term success of B2B partners across various travel verticals in a fully remote setting.

In Short

• Define and execute Partner Success strategy focused on partner satisfaction and revenue.
• Build and lead a team of Partner Success Managers and integration specialists.
• Develop scalable onboarding frameworks for new partners.
• Serve as a strategic thought partner to top-tier partners.
• Collaborate with Product and Engineering to prioritize partner needs.
• Leverage data to optimize product offerings and monitor performance.

Requirements

• Strong interpersonal and communication skills.
• Proven ability to manage and grow strategic partnerships.
• Excellent analytical skills for data-driven decision-making.
• Creativity and strategic thinking in commerce and travel.
• Experience building and managing high-performing teams.
• Experience in the travel industry, especially with airlines or travel platforms.

Benefits

• Competitive salary with pre-IPO equity packages.
• 100% coverage of group insurance premiums.
• Access to telemedicine services.
• Unlimited PTO and generous parental leave.
• Carrot Cash travel stipend.
• Work-from-home stipend and access to co-working space.