VIP CRM Manager - Remote

Overview

The VIP CRM Manager will be responsible for setting up and managing promotions within the CRM system, analyzing their effectiveness, and interacting with clients to enhance customer satisfaction.

In Short

• Setting up promotions in the CRM system under the guidance of senior managers.
• Testing promotions before launch and monitoring their performance.
• Collecting data on the results of conducted promotions.
• Assisting in determining the effectiveness of promotions and making improvement suggestions.
• Creating texts for promotional emails, SMS, and messages.
• Interacting with clients through various channels to inform them about new promotions and bonuses.
• Assisting in creating new promotions and bonus programs to attract and retain clients.
• Collaborating with the team to analyze customer needs and market trends.
• Participating in the implementation of changes to enhance customer satisfaction.

Requirements

• Knowledge of Excel/Google Sheets;
• High analytical skills;
• Adaptability, responsibility, flexibility;
• Readiness for high workload/dynamic work;
• Ability to generate new ideas.

Benefits

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!