CRM Communication Manager - Remote

Overview

The CRM Communication Manager will be responsible for setting up and launching CRM communication campaigns across various channels, including email, SMS, and push notifications, while analyzing performance metrics to optimize engagement.

In Short

• Set up and launch CRM communication campaigns.
• Develop communication templates for various channels.
• Run A/B and multivariate tests for optimization.
• Monitor key performance indicators daily.
• Investigate delivery issues and propose solutions.
• Communicate with messaging providers to resolve issues.
• Maintain documentation related to campaigns.
• Collaborate with designers, developers, and analysts.

Requirements

• 2+ years of experience in CRM communication.
• Strong understanding of engagement and deliverability metrics.
• Hands-on experience with Email Service Providers and automation tools.
• Advanced experience in email design (HTML is a plus).
• Ability to troubleshoot technical issues related to delivery.
• Critical thinking and solution-oriented mindset.

Benefits

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!