CRM Communication Manager - Remote

Overview

As a CRM Communication Manager at RISK inc, you will be responsible for setting up and launching CRM communication campaigns, including email, SMS, and push notifications, while collaborating with various teams to enhance communication processes.

In Short

• Set up and launch CRM communication campaigns.
• Develop and maintain communication templates for various channels.
• Run A/B and multivariate tests for content optimization.
• Monitor key performance indicators daily.
• Investigate delivery issues and propose solutions.
• Communicate with messaging providers to resolve technical issues.
• Maintain documentation related to CRM campaigns.
• Collaborate with designers, developers, and analysts.

Requirements

• 2+ years of experience in CRM communication.
• Strong understanding of engagement and deliverability metrics.
• Hands-on experience with Email Service Providers and marketing tools.
• Advanced experience in email design.
• Ability to troubleshoot technical issues.
• Critical thinking and solution-oriented mindset.

Benefits

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• Massage services