Customer Support Specialist - Remote

Overview

The Customer Support Specialist at RISK inc will provide high-quality support to customers through various channels, ensuring a positive experience while working in a collaborative environment.

In Short

• Learn all necessary information for work.
• Help customers through live support (chats, instant messengers, and emails).
• Handle customer inquiries appropriately.
• Provide a high level of service.
• Work at night as required.
• Interact with other departments to resolve issues.

Requirements

• Fluency in Japanese is a must-have.
• Upper-Intermediate English proficiency.
• Empathy, stress tolerance, responsibility, and focus on development and results.
• Excellent basic computer skills.
• Ability to work from personal laptop for the first 2 weeks during training.

Benefits

• A role with impact in a growing international company.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Competitive salary and benefits package.