RemoteOtterRemoteOtterWe are seeking a highly skilled and empathetic Customer Support Specialist to join our world-class support team. This is a critical role responsible for providing our users with an outstanding customer experience, ensuring every customer feels heard and valued, and representing our brand online at all times.
HeadX is a rapidly growing direct-to-consumer eCommerce startup that has achieved remarkable success, scaling from $0 to approximately $1.3 million in monthly revenue within just 12 months. Fully bootstrapped and profitable, HeadX operates with a remote-first culture, allowing team members to work from anywhere in the world, provided they align with the EEST time zone. The company is led by a highly experienced founding team with over $700 million in collective experience, and it is committed to fostering a dynamic, performance-driven environment that emphasizes continuous improvement, extreme ownership, and exceptional teamwork. As HeadX gears up for its next growth phase, it seeks to establish robust HR processes to support its expanding workforce and maintain a positive workplace culture.
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HeadX is a rapidly growing direct-to-consumer eCommerce startup that has achieved remarkable success, scaling from $0 to approximately $1.3 million in monthly revenue within just 12 months. Fully bootstrapped and profitable, HeadX operates with a remote-first culture, allowing team members to work from anywhere in the world, provided they align with the EEST time zone. The company is led by a highly experienced founding team with over $700 million in collective experience, and it is committed to fostering a dynamic, performance-driven environment that emphasizes continuous improvement, extreme ownership, and exceptional teamwork. As HeadX gears up for its next growth phase, it seeks to establish robust HR processes to support its expanding workforce and maintain a positive workplace culture.
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