Customer Support Specialist (Pre VIP) - Remote

Overview

The Customer Support Specialist (Pre VIP) at RISK inc will be responsible for providing support and maintaining communication with clients, focusing on enhancing their experience within the iGaming sector.

In Short

• Provide support via Telegram for a dedicated group of clients.
• Inform clients about personal offers, bonuses, and quests.
• Add players to relevant bonus campaigns based on activity levels.
• Process deposit transfers and provide consultations.
• Analyze complaints and gather feedback to improve customer experience.
• Conduct profile analysis for personalized promotions.

Requirements

• Ukrainian native language; knowledge of English is a plus.
• Good written communication skills.
• Empathy, stress tolerance, and responsibility.
• Focus on development and results.
• Excellent basic computer skills.

Benefits

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• Massage services