Subscription Operations Specialist - Remote

Overview

As a Subscription Operations Specialist, you will be responsible for managing subscription setups, changes, and cancellations, ensuring accuracy in invoicing, and providing financial analysis in a fully remote environment.

In Short

• Manage subscription operations including setup, changes, and cancellations.
• Ensure accuracy and completeness of invoices.
• Monitor and respond to customer billing inquiries.
• Collaborate with FP&A to improve reporting processes.
• Understand financial trends to aid in reporting development.
• Work independently and as part of a team.
• Utilize financial modeling and data analysis skills.
• Stay updated with technology and trends to enhance processes.
• Communicate effectively with stakeholders.
• Attention to detail and strong organizational skills are essential.

Requirements

• Background in Finance, Accounting, Business, or related field.
• 2 - 4 years of relevant experience.
• Experience in a SaaS environment.
• Experience with Subscription Management Systems.
• Strong understanding of financial principles and accounting concepts.
• Proficiency in financial modeling and data analysis using Excel.
• Knowledge of data visualization software is a plus.
• Excellent problem-solving and critical thinking skills.
• Strong communication and presentation skills.
• Ability to work independently.

Benefits

• Fully remote work environment.
• Opportunity to work with a global team.
• Engage in continuous learning and professional development.
• Flexible work hours.
• Access to advanced financial tools and software.