Operations Specialist - Remote

Overview

As an Operations Specialist at Pavago, you will manage and execute day-to-day workforce operations on a live scheduling platform, ensuring shifts are filled and clients experience seamless execution.

In Short

• Manage end-to-end shift fulfillment process.
• Respond to client shift requests promptly.
• Onboard and activate professionals on the platform.
• Monitor attendance and track clock-ins.
• Handle last-minute changes and cancellations.
• Maintain accurate internal systems and documentation.
• Communicate effectively with clients and workers.
• Identify and recommend workflow improvements.
• Proactive in managing multiple priorities.
• Calm under pressure in fast-changing environments.

Requirements

• 2+ years of experience in operations or workforce coordination.
• Fluency in English with strong communication skills.
• Exceptional organizational and time-management abilities.
• Proficiency in using digital platforms and operational tools.
• Reliable computer setup and stable internet connection.

Benefits

• Opportunity to work in a dynamic environment.
• Engagement with a diverse workforce.
• Ability to influence operational processes.
• Supportive team culture.
• Flexible working hours.