Automation Strategist - Remote

Overview

Rewst is seeking a highly motivated and customer-focused Automation Strategist to join our rapidly growing team. As an Automation Advisor at Rewst, you will work with our clients to help them reach their automation goals, including strategizing and advising on what to automate and how to implement it.

In Short

• Conduct thorough analysis of existing processes to determine areas that can benefit from automation.
• Assist clients in strategizing potential approaches to automation goals and building custom workflows.
• Identify opportunities for efficiency improvements with existing automations.
• Provide clients with technical enablement and support during implementation of solutions.
• Become familiar with APIs for multiple toolsets related to customer use cases.
• Establish and maintain strong relationships with key stakeholders within client organizations.
• Encourage and support automation concepts and education within client organizations.
• Assist clients in creating strategic automation adoption plans.
• Manage multiple client accounts simultaneously, ensuring high customer satisfaction.
• Act as both a strategic and secondary technical point of contact for automation projects.

Requirements

• Automation, scripting, programming, and IT experience.
• Experience with APIs to build automated processes.
• Proven experience in technical account management or similar customer-facing roles.
• Excellent communication and presentation skills.
• Deep understanding of Managed Services Providers' processes and challenges.
• Strong technical acumen to troubleshoot technical problems.

Benefits

• Opportunity to make a significant impact in a fast-growing startup environment.
• Collaborative and inclusive culture that values creativity, diversity, and innovation.
• Competitive compensation package, including equity options and benefits.
• Flexible work arrangements and a supportive work-life balance.