Strategic Automation Manager - Remote

Overview

As a Strategic Automation Manager at Rewst, you will oversee the AS team, guiding them on how to apply automation to enhance productivity for Managed Service Providers (MSPs).

In Short

• Lead the AS team in implementing automation strategies for MSP clients.
• Coach Automation Strategists to enhance their solution architecture skills.
• Drive platform adoption and automation usage among clients.
• Collaborate with customer success, support, and product teams.
• Design tailored automation roadmaps for client operations.
• Monitor team engagement and lead development opportunities.
• Educate teams on innovative automation use cases.
• Support upsell and expansion initiatives based on automation growth.
• Capture product feedback to influence roadmap development.
• Foster a collaborative and inclusive work culture.

Requirements

• 3–5+ years in a technical customer-facing role.
• Familiarity with MSP tools and processes.
• Ability to analyze processes and identify automation opportunities.
• Experience with scripting or automation tools.
• Strong communication and facilitation skills.
• Curious and creative, able to engage with C-level leaders.
• Ability to obtain product certifications.

Benefits

• Make a significant impact in a fast-growing startup.
• Collaborative culture valuing creativity and diversity.
• Competitive compensation package with equity options.
• Flexible work arrangements and work-life balance.