Manager, AI & Automation - Remote

Overview

Natera is seeking a highly motivated individual to lead a team of Business Analysts specializing in AI and Automation. The Manager, AI & Automation role is a leadership position aligned to the Commercial Operations and Customer Experience teams within Natera. This individual will be responsible for identifying areas that would benefit from AI and Automation, prioritizing projects and resources for the team, and developing the AI and Automation improvements.

In Short

• Lead a team of Business Analysts in AI and Automation.
• Identify workflow gaps and opportunities for automation.
• Collaborate with internal teams to drive innovation.
• Monitor performance and optimize operations.
• Provide technical support and mentoring to team members.
• Develop and implement AI and automation strategies.
• Recruit, train, and manage a high-performing team.
• Ensure alignment with business goals.
• Analyze department performance and make data-driven recommendations.
• Foster a culture of coaching and employee engagement.

Requirements

• Bachelor’s degree required; advanced degree preferred.
• Minimum of 2 years in a leadership role.
• Minimum of 4 years in business analysis or operations management.
• Experience with AI tools and automation platforms.
• Understanding of data structures and software engineering best practices.
• Experience in the healthcare industry preferred.
• Strong people management and project management skills.
• Excellent organizational and communication skills.
• Ability to think strategically and execute tactically.
• Technologically proficient with a passion for digital products.

Benefits

• Comprehensive medical, dental, vision, life, and disability plans.
• Free testing for employees and their families.
• 401k benefits and commuter benefits.
• Generous employee referral program.
• Pregnancy and baby bonding leave.