CRM & Automation Manager - Remote

Overview

As a CRM & Automation Manager at Idana, you play a crucial role in our team. Your ability to manage and optimize complex processes is essential for the smooth operation of our internal processes. You will build a deep understanding of our CRM system (HubSpot) and continuously maintain and develop the infrastructure.

In Short

• Manage and optimize CRM processes using HubSpot.
• Analyze KPIs to identify optimization potential.
• Create automation workflows to enhance efficiency.
• Generate reports and dashboards based on CRM data.
• Act as a point of contact for CRM users.
• Collaborate with revenue teams to achieve business goals.
• Resolve CRM-related issues and technical challenges.

Requirements

• Minimum 1 year of intensive experience in CRM systems like HubSpot or Salesforce.
• Ability to work independently and contribute ideas for process optimization.
• Reliability and accuracy in data management.
• Analytical skills for data evaluation.
• Structured working style for project organization.
• Strong communication skills for team collaboration.
• Basic programming knowledge is desirable but not required.
• Good knowledge of German in spoken and written form.

Benefits

• A key position in a rapidly growing, innovative company.
• Meaningful work contributing to improving the healthcare system.
• Targeted training and individual development plans.
• Transparent management with clear performance metrics.
• Modern IT equipment with the option to choose your operating system.
• Regular after-work events.
• Flexible working hours and various employee benefits.
• A modern and spacious office in a prime location.
• A product that our customers love!