Legal Administrative Assistant - Remote

Overview

The Legal Administrative Assistant uses the REL system and other platforms to investigate whether a consumer and account is eligible to be forwarded to a law firm for further collection action including civil litigation.

In Short

• The Legal Administrative Assistant will use REL systems to determine eligibility for forwarding accounts.
• Verifies full-time employment status for consumers.
• Completes Suit Request checks and forms.
• Keeps documentation organized and submits packets for review.
• Updates Daily Suit Logs accurately and corrects deficiencies.
• Adheres to FDCPA, Regulation F, HIPAA, and security regulations.
• Promotes maximum recovery opportunity through assigned inventory.
• Provides excellent customer service to internal and external clients.
• Meets performance levels for legal account standards.
• Updates system notes and action/status codes appropriately.

Requirements

• Must live in Colorado, Wyoming, Montana, Kansas, Texas, or Oklahoma.
• 2 years' experience in an administrative role.
• Highly confident to advanced Excel skills.
• Prior skip tracing experience preferred.
• Ability to sit for work 6-8 hours per day.
• Typing skills of 40+ words per minute.
• Ability to read and interpret information.
• Effective verbal and written communication skills.
• Ability to analyze and isolate data elements for account resolution.

Benefits

• Equal opportunity employer.