Healthcare Customer Service Representative - Remote

Overview

This role involves helping patients and their families understand their medical bills and providing options for resolution, with opportunities to work from home or in an office.

In Short

• Full-time position with a focus on customer service in healthcare.
• Work from home or in-office options available.
• Starting pay range of $38,480 - $43,680 plus bonuses.
• 3 weeks of paid training provided.
• Collaborate with patients to explain medical bills.
• Use empathy and communication skills to assist patients.
• Document calls and follow-ups accurately.
• Support team members and maintain excellent work ethic.
• Continuous improvement through coaching and training.
• Join a family-owned business with a strong growth history.

Requirements

• Strong customer service skills.
• Empathy and excellent communication abilities.
• Proficiency in computer usage.
• Organizational skills and attention to detail.
• Ability to work in a team environment.
• Willingness to learn and improve continuously.

Benefits

• Competitive pay and incentive programs.
• Opportunities for career growth within the company.
• Award-winning workplace culture.
• Paid training and ongoing development.
• Flexible work options to suit individual needs.