Customer Engagement Account Executive Lead - Remote

Overview

Resource Innovations is seeking a Customer Engagement Account Executive Lead to join our growing Customer Engagement team. We are seeking a highly skilled and motivated Account Executive Lead with a strong background in client and stakeholder management to join our dynamic team. As an Account Executive Lead, you will work directly with our customer engagement clients and internal departments to design and deliver digital energy efficiency programs that help their customers save energy and improve home comfort.

In Short

• Manage and grow relationships with key e-commerce accounts.
• Analyze sales data and market trends for growth opportunities.
• Collaborate with internal teams on e-commerce initiatives.
• Monitor and optimize product listings for visibility and conversion.
• Provide regular performance reports to stakeholders.
• Stay informed about industry trends and best practices.
• Resolve issues related to e-commerce accounts effectively.
• Lead project management for new site launches.
• Coordinate user acceptance testing and quality assurance efforts.
• Provide training and documentation on new promotions.

Requirements

• Strong background in client and stakeholder management.
• Experience in e-commerce and sales analysis.
• Ability to collaborate with cross-functional teams.
• Project management skills.
• Knowledge of digital energy efficiency programs.

Benefits

• Opportunity to work in a women-led energy transformation firm.
• Focus on impactful clean energy solutions.
• Dynamic and growing team environment.