Executive Customer Account Manager - Remote

Overview

The Executive Customer Account Manager is responsible for managing and strengthening client relationships while driving strategic growth initiatives in a remote setting.

In Short

• Manage and strengthen client relationships.
• Drive strategic growth initiatives.
• Provide weekly updates to client dashboards.
• Conduct RFPs on behalf of clients.
• Facilitate client business reviews and conferences.
• Serve as the internal expert in the convenience store and meal kit vertical.
• Maintain close communication with internal teams.
• Oversee procurement processes and contract updates.
• Participate in client and distributor touchpoints.
• Provide monthly updates to management.

Requirements

• 3+ years' experience managing account relationships.
• Produce knowledge/produce management background.
• Bachelor's degree preferred.
• Proven experience in client relationship management.
• Excellent verbal and written communication skills.
• Attention to detail and proactive problem-solving.
• Ability to manage multiple priorities.
• Flexible to assist with client needs outside normal hours.
• Ability to think critically about customer needs.
• Proficient with Microsoft Office tools, especially Excel.

Benefits

• Medical, dental, and vision coverage.
• Flexible spending accounts for health and dependent care.
• 401(k) plan with company match.
• Thorough training and development program.
• Competitive compensation.
• Personal Responsibility Paid Time Off policy.