Remote Otter LogoRemoteOtter

Lead Product Designer - Remote

Posted 15 weeks ago
Design
Full Time
USA

Overview

Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world, starting with customer service.

In Short

  • Partner closely with product managers and engineers on continuous discovery, delivery, and iteration of our products to create the most intuitive and elegant solutions possible
  • Interface with cross-functional stakeholders and leadership to shape Replicant’s strategic long-term design direction
  • Own the end-to-end design process with input from the cross-functional team
  • Create high-fidelity mockups and prototypes
  • Conduct user research and testing to continually validate and refine design solutions
  • Present and communicate your design solutions to the wider cross-functional team
  • Collaborate with and help mentor other designers
  • Create and update design documentation for the engineering team
  • Contribute to the Replicant design system and component library

Requirements

  • 5+ years of professional design experience working cross-functionally with product and engineering
  • A strong understanding of and ability to advocate for human-centered design principles
  • Proficiency with Figma for creating high-fidelity mockups and prototypes
  • Strong UX and visual design skills
  • High attention to detail with the ability to create pixel-perfect designs
  • Experience bringing structure to ambiguous problems
  • Excellent communication skills
  • An appetite to constantly improve your skills and collaborate with a fun team

Benefits

  • Remote working environment that respects time zone differences
  • Highly competitive salaries, equity, and for US Employees, a 401(k) plan
  • Top of the line healthcare (medical, vision, and dental)
  • Health and Wellness Perk
  • Equipment Stipend
  • Flexible vacation policy
  • Amazing team trips & offsites
  • 5-week sabbatical after being at the company for 4.5 years
Replicant logo

Replicant

Replicant is a pioneering company in the field of Contact Center Automation, dedicated to transforming customer service through advanced AI technology. Founded on the belief that machines can engage in meaningful conversations, Replicant's AI platform enables businesses to automate common customer service calls, allowing human agents to focus on more complex issues. With a commitment to innovation, Replicant leverages Large Language Models (LLMs) to enhance customer interactions across various digital channels, providing 24/7 support without delays. The company has experienced significant growth, serving Fortune 500 clients and handling millions of AI calls monthly. Replicant fosters a collaborative and inclusive culture, emphasizing ownership, humility, and self-reflection among its team members.

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