Customer Advocacy Manager - Remote

Overview

This position involves leading Remote’s Customer Reference Program, gathering and presenting customer stories, and managing the company's global brand perception through customer feedback.

In Short

• Lead the Customer Reference Program to engage customers and drive marketing success.
• Tell compelling stories through case studies and testimonials.
• Collaborate with marketing and sales teams.
• Manage Remote’s presence on major review platforms.

Requirements

• Experience in customer marketing or advocacy.
• Strong project management skills.
• Proficiency in Salesforce, HubSpot, and advocacy platforms.
• Experience managing customer reviews on platforms like G2 and Trustpilot.
• Fluency in English.

Benefits

• Work from anywhere.
• Flexible paid time off.
• 16 weeks paid parental leave.
• Mental health support services.
• Learning budget and home office budget.