Customer Advocacy Manager - Remote

Overview

The Customer Advocacy Manager will be responsible for building, managing and growing customer marketing programs at Cloudflare, a company dedicated to improving the Internet experience for users worldwide.

In Short

• Manage customer marketing programs.
• Work cross-functionally with various teams.
• Build customer participation with enterprise clients.
• Develop high-quality customer story content.
• Recruit customers for speaking engagements and marketing activities.
• Maintain a pipeline of strategic customer relationships.
• Support sales and marketing teams with customer references.
• Coordinate customer advisory events.
• Measure success through engagement and content quality.
• Contribute to a diverse and inclusive team culture.

Requirements

• Proven success in customer advocacy/marketing roles.
• Ability to cultivate relationships with customers.
• Self-motivated and organized team player.
• Experience with customer advocacy tools.
• Excellent verbal and written communication skills.

Benefits

• Comprehensive health insurance.
• 401(k) retirement savings plan.
• Flexible paid time off.
• Employee stock participation plan.
• On-demand mental health support.