Benefits Associate, Operations - Remote

Overview

The Benefits Associate, Operations role is pivotal in supporting the delivery of employee benefits programs across multiple countries. This position offers administrative and operational support to ensure a positive benefits experience for employees and clients.

In Short

• Join a growing Benefits Operations team.
• Provide administrative support for employee benefits.
• Respond to employee and client queries.
• Handle benefits data accurately.
• Collaborate with cross-functional teams.
• Work remotely with flexible hours.
• Support enrollment and changes in benefits systems.
• Participate in audits and data quality reviews.
• Suggest improvements to support articles.
• Be a champion of Remote's values.

Requirements

• Experience in employee benefits or HR operations.
• Strong customer service and communication skills.
• Attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Familiarity with tools like Zendesk and Google Workspace.
• Empathetic and professional interactions.
• Solution-oriented mindset.
• Collaborative team player.

Benefits

• Work from anywhere.
• Flexible paid time off.
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget and IT equipment.
• Budget for local social events or co-working spaces.