HR Operations Benefits Associate - Remote

Overview

RVO Health is seeking a talented and motivated HR Operations Benefits Associate to research, analyze, and administer healthcare plans and wellness programs, from medical and dental benefits to disability and family leave including total rewards program, discounts, perks, and retirement plans. This new role will be a key member of the HR Operations team and will support implementation of benefits structures aligned to the organizational strategies and ensure that our benefit packages enable us to attract and retain diverse talent across all locations. This is a cross-functional role that requires close collaboration with other members of the Human Capital and HR Operations team, as well as close alignment with Legal and Finance.

In Short

• Act as subject matter expert for employee questions on health, welfare, wellness, leaves policies, programs and retirement programs.
• Ensure the accuracy of all benefits enrollments.
• Assist with the open enrollment process, including assisting with communication materials and coordination of meetings.
• Advise employees, answer questions, and enroll staff in benefit programs.
• Process various paperwork, especially regarding disability, FMLA absences, and employee life status changes.
• Appeal decisions made by insurance companies, resolve disputes, and solve problems with benefits and compensation programs.
• Perform quality checks of benefits-related data including monitoring and resolving file discrepancies.
• Support HRBP’s and staff in handling highly confidential issues and escalated inquiries to provide clear resolution and minimize legal risk.
• Review monthly billings and invoices from vendors for accuracy and ensure timely payment.
• Assist with reviewing and monitoring plans and programs to ensure compliance with applicable laws and regulations.

Requirements

• 4+ years’ Benefits Administration experience.
• Expert understanding of self-insured and fully insured Health and Welfare Benefit Plans, Ancillary, Retirement Plans, and the accompanying laws and regulations associated with each.
• Knowledge of national health care policies, HIPAA, FMLA, ERISA and associated reporting requirements.
• Demonstrated success in supporting diverse teams in a fast-paced, agile business environment.
• Excellent verbal and written communication skills and ability to write or speak about complicated benefit issues in small and large groups.
• Strong attention to detail, organization and the highest standards for accuracy and precision.
• Ability to strike a balance between project and program management and day to day execution and prioritize in a rapidly changing environment.
• Experience with ADP Workforce Now and similar HRIS software a plus.
• Experience administering benefits internationally a plus.

Benefits

• Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips.
• Health Insurance Coverage (medical, dental, and vision).
• Life Insurance.
• Short and Long-Term Disability Insurance.
• Flexible Spending Accounts.
• Paid Time Off.
• Holiday Pay.
• 401(k) with match.
• Employee Assistance Program.
• Paid Parental Bonding Benefit Program.