Remote Otter LogoRemoteOtter

Scheduling Coordinator - Remote

Posted Yesterday
Customer Service
Full Time
Philippines
6USD/hour

Overview

We are seeking an organized and tech-savvy Scheduling Coordinator to deliver outstanding customer service and support to our clients and executive team.

In Short

  • Answer inbound calls promptly and professionally.
  • Provide a positive customer experience through attentive service.
  • Schedule Estimators and Service Technicians efficiently.
  • Maintain and update client files in an organized manner.
  • Assist with pricing inquiries and respond on social media.
  • Work flexible hours including weekends if needed.
  • Utilize Microsoft Office and similar tools effectively.
  • Communicate clearly and professionally with clients.
  • Adapt to changing schedules and priorities.
  • Thrive in a fast-paced environment.

Requirements

  • 2+ years of experience with Microsoft Office.
  • 2+ years of administrative experience.
  • Familiarity with Procore, Bluebeam, or Service Titan is preferred.
  • Excellent written and verbal communication skills.
  • Outstanding customer service skills.
  • Strong organizational and time management abilities.
  • High attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Flexible and adaptable to changing priorities.
  • Problem-solving skills to resolve issues effectively.

Benefits

  • Ground-floor opportunity with potential for growth.
  • Supportive work environment.
  • Positive company culture.
  • Flexible scheduling options.
  • Opportunity to work in a rapidly expanding company.
Remote Raven logo

Remote Raven

Remote Raven is a healthcare-focused organization dedicated to ensuring efficient patient care through effective coordination and communication. The company specializes in managing prior authorizations for surgical procedures, working closely with insurance companies, healthcare providers, and patients to facilitate timely approvals and seamless scheduling. With a commitment to detail and proactive problem-solving, Remote Raven plays a critical role in enhancing operational efficiency and improving patient experiences.

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