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Scheduling Coordinator - Remote

Posted 2 weeks ago
Customer Service
Full Time
Worldwide

Overview

The Scheduling Coordinator secures and maintains coordination of interpretation services by communicating with clients and vendors, providing issue resolution, and managing vendor relationships.

In Short

  • Full-time position as a Scheduling Coordinator.
  • Coordinates all aspects of scheduling interpretation services.
  • Conducts intake of requests for interpretation services.
  • Assesses and analyzes interpreter requests.
  • Maintains professional relationships with clients and interpreters.
  • Utilizes scheduling software for managing requests.
  • Handles follow-up communication with clients.
  • Develops and analyzes coordinator reports.
  • Participates in training and meetings.
  • Performs additional duties as assigned.

Requirements

  • High school diploma with 2.5 years of related experience.
  • Proficiency in Microsoft Office, especially Excel.
  • Conversational in ASL; fluency preferred.
  • Ability to solve practical problems in varied situations.
  • Experience with Google Docs and Apple/Mac OS preferred.
  • Ability to work independently and manage multiple projects.
  • Strong teamwork and collaboration skills.
  • Authorized to work in the United States.
  • Willingness to undergo background checks.
  • Fluent in English.

Benefits

  • Opportunity to work in a remote environment.
  • Engagement with a diverse client base.
  • Professional development opportunities.
  • Collaborative team culture.
  • Flexible work arrangements.
Globo Language Solutions logo

Globo Language Solutions

Globo Language Solutions is a dedicated provider of American Sign Language (ASL) interpretation services, committed to bridging communication gaps between hearing and Deaf clients. The company plays a vital role in ensuring compliance with the Americans with Disabilities Act (ADA) and Section 504, serving various industries including legal, medical, insurance, and education. Globo Language Solutions emphasizes the importance of cultural and linguistic appropriateness in its service delivery, while also focusing on the professional development of its interpreters. The organization values integrity, teamwork, and a strong commitment to client service, fostering an environment where interpreters can thrive and contribute to effective communication access.

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