Scheduling Coordinator - Remote

Overview

The Scheduling Coordinator is responsible for coordinating and scheduling patients for services in various ophthalmology and optometry practices, ensuring a professional and courteous experience.

In Short

• Coordinate and schedule patient appointments in a high-volume call center.
• Utilize systems to determine appointment availability.
• Collect relevant patient information including demographics and insurance.
• Educate patients on the referral process and diagnostic testing.
• Maintain patient confidentiality.
• Demonstrate strong customer service skills.
• Work in a fast-paced environment.
• Detail-oriented and well-organized.
• Flexible schedule is required.
• Bilingual in English and Spanish is required.

Requirements

• 2 years of experience in Healthcare or a related field.
• Strong customer orientation and servicing skills.
• Excellent communication skills over the phone.
• Ability to handle multiple tasks simultaneously.
• Computer savvy.
• Preferred experience with NextGen.

Benefits

• Competitive salary range of $15 - $17/hour.
• Potential for bonuses and commissions.
• Comprehensive benefits package.