Telehealth Specialist - Remote

Overview

The Telehealth Specialist assists patients through the check-in process for remote eye exams, conducting pre-testing and specialized testing, and ensuring efficient patient flow.

In Short

• Assist patients with remote eye exams
• Conduct pre-testing and specialized testing
• Maintain patient readiness and confirm appointments
• Transmit results from pre-test instruments
• Initiate video conferencing with doctors
• Assist with refraction equipment and patient interaction
• Print prescriptions and escort patients for eyewear purchases
• Ensure cleanliness of equipment and workstations
• Participate in Telemedicine training
• Handle retail roles when not functioning as Telehealth Specialist

Requirements

• 1 year of experience in Retail, Sales, or Customer Service
• Ability to read and interpret documents
• Ability to write routine reports
• Effective communication skills
• Basic math skills
• Ability to follow instructions
• Problem-solving skills in standardized situations
• Preferred experience with Medical Pre-testing Equipment

Benefits

• Equal opportunity employer
• Consideration for employment without regard to protected statuses
• Drug-free workplace
• Pre-employment substance abuse testing
• Potential bonuses and commissions