Telesales Specialist - Remote

Overview

iSchool is an Egyptian EdTech platform committed to providing innovative educational technology solutions for students aged 6 to 18. As part of the esteemed Nahdet Misr Publishing Group, we focus on equipping the next generation with essential skills in fields such as computer science, coding, programming, AI, and more.

In Short

• Conduct outbound calls to prospective customers and engage them in discussions about iSchool's educational offerings.
• Respond to inbound inquiries, providing detailed information about available courses and services.
• Build and manage a customer pipeline through follow-up calls and effective relationship management.
• Assist customers in understanding the benefits of our programs, addressing their concerns, and guiding them through the enrollment process.
• Maintain accurate records of all interactions and sales activities in the CRM system.
• Meet or exceed sales targets and performance metrics on a consistent basis.
• Collaborate with the sales team to develop and implement strategies for improving sales and customer engagement.

Requirements

• Strong communication and interpersonal skills.
• Experience in sales or customer service is preferred.
• Ability to work independently and as part of a team.
• Proficient in using CRM software.
• Goal-oriented with a passion for sales.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Competitive salary and performance-based incentives.
• Professional development and training opportunities.