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Intake Specialist - Telehealth - Remote

Posted 7 weeks ago
Customer Service
Contract
USA
$70.00 - $75.00/hour

Overview

Anova Care, a provider of home care and home health services, is looking for an intake specialist to work remotely.

In Short

  • Manage new patient referrals and coordinate nursing care.
  • Liaise between specialty pharmacies, nurses, and patients.
  • Utilize various technology platforms for communication.
  • Deliver exceptional customer service as the first point of contact.
  • Ensure smooth communication and successful care delivery.
  • Demonstrate strong organizational skills and attention to detail.
  • Foster trust and maintain high satisfaction across interactions.
  • Work type is remote.
  • Job type includes contract, full-time, and part-time options.
  • Pay rate is $70.00 - $75.00 per hour.

Requirements

  • Experience in customer service or healthcare preferred.
  • Strong organizational skills.
  • Attention to detail.
  • Proactive attitude.
  • Ability to work remotely and manage time effectively.

Benefits

  • Medical, dental, vision insurance.
  • 401k matching.
  • Unlimited PTO with minimum days.
  • Paid parental leave.
  • Remote work stipend.
  • Annual Learning Stipend.
  • HSA & FSA options.
  • Voluntary Life, Accident, Hospital, and Critical Illness Insurance.
Anova Care logo

Anova Care

Anova Care is a dedicated provider of home care and home health services, focused on delivering exceptional patient care through effective coordination and communication. The company emphasizes the importance of customer service, ensuring that patients, nurses, and pharmacies receive timely and empathetic support. With a commitment to operational excellence, Anova Care leverages technology to manage patient referrals and nursing care, fostering trust and satisfaction in every interaction. The company offers flexible remote work opportunities and a range of benefits, including medical coverage, 401k matching, and generous paid time off.

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