Intake Specialist - Remote

Overview

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Intake Specialist to join our growing team. The role involves conducting initial contact with potential clients and determining how the firm can assist them.

In Short

• Fully remote position
• Full-time job
• Salary range of $49,940 - $64,500/year DOE
• Responsibilities include managing client intake and follow-ups
• Achieve a 95% good call conversion rate
• Provide administrative support and data entry
• Strong communication and empathy required
• Team-oriented environment
• Benefits include health insurance and 401(k)
• Opportunities for community outreach

Requirements

• High School diploma or equivalent
• 2 years direct legal intake experience required
• Personal injury experience preferred
• Strong active listening skills
• Ability to convey confidence and empathy
• Organized and attentive to detail
• Computer and typing skills
• Inbound sales experience a plus
• Team player
• Professional demeanor

Benefits

• Health, dental, & vision insurance
• Life and long-term disability insurance
• 401(k)
• PTO/Select paid holidays
• Positive and fulfilling work environment
• In-office health bar
• Annual company goal trip