Intake Specialist - Remote

Overview

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Intake Specialist to join our growing team. The role involves conducting initial contact with potential clients and determining how the firm can assist them.

In Short

• Fully remote position
• Full-time job
• Salary range of $49,940 - $64,500/year
• Responsibilities include client intake and case management
• Requires strong communication and active listening skills
• Must achieve a 95% good call conversion rate
• Involves administrative support and data entry
• Team-oriented environment with a focus on client service
• Benefits include health insurance and 401(k)
• Equal Opportunity Employer

Requirements

• High School diploma or equivalent
• 2 years direct legal intake experience required
• Personal injury experience preferred
• Strong analytical and empathetic skills
• Ability to follow scripts and avoid giving legal advice

Benefits

• Health, dental, & vision insurance
• Life and long-term disability insurance
• 401(k)
• PTO/Select paid holidays
• Opportunities for community outreach
• Positive and caring work environment
• In-office health bar
• Annual company goal trip