International Corporate Contractor - Customer Service Associate - Remote

Overview

This is a Corporate Contract Role - all applicants must be located outside of the United States.

In Short

• Facilitate intake calls and provide customer service support.
• Achieve satisfactory call quality through reviews.
• Log and track calls and requests in the proprietary system.
• Address opportunities to improve business relationships.
• Work independently in a decentralized environment.
• Must have reliable high-speed internet.
• Fluent in English.
• Experience with call center software.
• Strong customer service skills required.
• Comfortable in a fast-paced call center environment.

Requirements

• High School Diploma or equivalent.
• Strong customer service skills and a positive attitude.
• Experience with call center software and scheduling tools.
• Proficiency in Microsoft Office, especially Excel.
• Experience with Google Docs and Apple/Mac OS preferred.
• Ability to manage multiple initiatives and projects.
• Must work in a private workspace to comply with HIPAA.
• Authorized to work for any employer in the USA.
• Willingness to submit to background checks.
• Strong sense of service and passion for the company.

Benefits

• Work remotely from anywhere outside the USA.
• Flexible working hours.
• Opportunity to enhance customer service skills.
• Experience in a dynamic and fast-paced environment.
• Collaborate with a diverse team.