Outpatient Case Manager - Remote

Overview

The Outpatient Case Manager provides remote, client-centered support across all stages of treatment, ensuring efficient delivery and documentation of wraparound services.

In Short

• Primary point of contact for outpatient clients and families.
• Coordinate in-person and virtual therapy appointments.
• Document appointments and manage clinical schedules.
• Track and report no-shows and cancellations.
• Monitor client participation and follow up on attendance.
• Coordinate client intakes and discharges.
• Identify barriers to care and link to resources.
• Participate in interdisciplinary team meetings.
• Escalate urgent issues to Clinical Director.
• Utilize electronic systems for tracking client activities.

Requirements

• 2+ years of experience in behavioral health or case management.
• Strong written and verbal communication skills.
• Proficiency in Google Workspace and/or Microsoft Office.
• Reliable high-speed internet for remote work.
• Ability to obtain a Level One Fingerprint Clearance Card.

Benefits

• 100% remote work opportunity.
• Full-time position.
• Work in US time zone.
• Competitive hourly rate.