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Medical Executive Assistant - Remote

Posted 15 weeks ago
Customer Service
Full Time
Philippines
$5/hour

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Overview

We are seeking a Medical Executive Assistant to provide high-level administrative and patient support for a weight loss practice. This role requires strong organization, attention to detail, and patient coordination to ensure a seamless experience for both the medical team and patients.

In Short

  • Manage appointment scheduling and rescheduling for patients.
  • Follow up with patients who have not scheduled within a week.
  • Reach out to patients who have canceled and offer to rebook their appointment.
  • Send appointment reminders, including what patients need to bring (e.g., recent test results).
  • Process and manage patient paperwork, including medical waivers and consent forms.
  • Update and maintain accurate patient records in the Electronic Medical Records (EMR) system.
  • Assist in coordinating communications between patients and the medical team.
  • Ensure all patient interactions are handled with confidentiality and professionalism.
  • Provide additional administrative assistance as needed to support healthcare operations.

Requirements

  • Previous experience in a medical administrative role or executive assistant position.
  • Familiarity with EMR systems, medical scheduling software, and patient documentation.
  • Strong organizational skills and ability to handle multiple tasks efficiently.
  • Excellent communication skills with a patient-centered approach.
  • Detail-oriented with strong follow-up skills.
  • Professional, compassionate, and discreet when handling patient information.
  • Ability to work independently and proactively solve problems.

Benefits

  • This is a 100% Remote Work
  • Full time
  • Night shift
Remote Raven logo

Remote Raven

Remote Raven is a healthcare-focused organization dedicated to ensuring efficient patient care through effective coordination and communication. The company specializes in managing prior authorizations for surgical procedures, working closely with insurance companies, healthcare providers, and patients to facilitate timely approvals and seamless scheduling. With a commitment to detail and proactive problem-solving, Remote Raven plays a critical role in enhancing operational efficiency and improving patient experiences.

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